Ave Cabs

Ave Cabs Privacy Policy

Disclaimer / Privacy Statement
Ave Cabs is committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

The information we collect and how we use it

When you register with Ave Cabs on our website, mobile application or any other way we need to know your name, e-mail address and e-mail address (insert any other details that are requested).  We gather this information to allow us to process your registration, process any bookings you may make and process queries.  The relevant information is then used by us, our agents and sub-contractors to communicate with you on any matter relating to the conduct of your account and providing you with various services.  We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.  From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents and sub-contractors may contact you by e-mail or telephone (or as required) to ask you for your feedback and comments on our services.  We may also wish to provide you with information about special features of our website or applications or any other service or products we think may be of interest to you.  If you would rather not receive this information, please send a blank e-mail message to admin@ave-cabs.com.  We may also want to provide you with related information from third parties we think may be of interest to you.   If you would rather not receive this information, please send an e-mail to admin@ave-cabs.com..  We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your information in this way, please send an e-mail to admin@ave-cabs.com.. 

Our use of cookies and other information gathering technologies

The Ave Cabs website uses cookies to allow a user web browser (software used to read web pages) to recall those pages of this website which have already been visited by the user.  Cookies are small pieces of information, placed on your computer by a website for tracking purposes. 

How we protect your information

The internet is not a secure medium. We have taken all reasonable precautions to prevent disclosure otherwise than as set out in this Privacy Statement, our Terms and Conditions or as set out elsewhere on this website of any of your personal information which you reveal to us on this website.  However, due to the nature of the Internet we cannot guarantee the security of the information you send to us via the Internet as the sending of any information over the Internet can never be absolutely secure.  We also keep your information confidential. Our internal procedures of Ave Cabs cover the storage, access and disclosure of your information. 

Sale of business

If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

Updating your details

If any of the information that you have provided to us changes, for example if you change your e-mail address, name or if you wish to cancel your registration, please let us know the correct details by sending an e-mail to admin@ave-cabs.com.

Your consent

By submitting your information you consent to the use of that information as set out in this policy.  If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times.  We will also e-mail or SMS you should we make any changes so that you may consent to our use of your information in that way.  Continued use of the service will signify that you agree to any such changes.  Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers. 

How to contact the data controller in Ave Cabs

We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send an e-mail to admin@ave-cabs.com.

Links to other websites
This statement relates to our privacy practice in connection with our website and related mobile applications and the personal data collected through our website and mobile applications.  However, we are not responsible for the content or privacy practices of other websites, including linked websites, websites made available through this website and websites to which we may direct you.

Booking apps
Our Booking Apps may collect personal information from you in order to fulfil your service requests. This includes email addresses, personal name, postal address, and contact numbers. 
The Booking Apps may request Access to your contacts list if you wish to use the “buddy feature” This allows us to send messages to another person in your contact list when you are using our service. Any personal information used is only for the operation and fulfilment of a service requested by you.

All telephone calls between you and Ave Cabs office or Drivers are recorded for monitoring purposes

If you have any comments or complaints about the service we have provided, please contact the Ave Cabs using the feedback option in the menu.

These terms and conditions do not remove or affect your statutory rights.